Strong8K IPTV Privacy Policy

1. Introduction

Strong8K IPTV ("we", "us", or "our") operates the website strong8ktv.us and provides IPTV streaming services. This Privacy Policy explains what personal data we collect from you, why we collect it, how we use it, and what rights you have over it.

By using our service, you agree to the collection and use of information in accordance with this policy. We are committed to complying with the General Data Protection Regulation (GDPR), CCPA, and other applicable privacy laws.

2. Information We Collect

2.1 Personal Information You Provide

When you subscribe to our service or contact us, we may collect:

• Contact Details: Name, email address, WhatsApp/phone number
• Payment Information: Billing details (processed by third-party payment processors — we do not store full card numbers)
• Account Data: Username, password (encrypted), subscription plan details
• Device Information: Device type, MAC address (for Smart TV activation), operating system
• Support Communications: Messages you send us via WhatsApp, email, or contact forms

2.2 Information Collected Automatically

• Log Data: IP address, browser type, pages visited, time spent on pages
• Usage Data: Streaming activity, connection times, data consumption (aggregated and anonymized)
• Cookies: See Section 5 for details

3. How We Use Your Data

We use your information for the following purposes:

• Service Delivery: Creating and managing your account, activating subscriptions
• Customer Support: Responding to your inquiries and troubleshooting technical issues
• Payment Processing: Processing transactions and issuing refunds
• Communication: Sending subscription confirmations, renewal reminders, important notices
• Service Improvement: Analyzing usage patterns to improve our service quality
• Legal Compliance: Meeting legal obligations and preventing fraud
• Marketing: Sending promotional offers (only with your explicit consent, and you can opt out anytime)

4. Data Sharing and Disclosure

We do not sell your personal data. We only share your information with:

Third Party Type	Purpose	Data Shared
Payment Processors (PayPal, Stripe)	Transaction processing	Name, email, billing info
Hosting Providers	Website & server hosting	Log data, IP addresses
Email Services	Sending emails & notifications	Email, name
Analytics (Google Analytics)	Website usage analysis	Anonymized usage data
Legal Authorities	When required by law	As legally mandated

All third parties are contractually obligated to protect your data and use it only for the specified purposes.

5. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience. Types of cookies we use:

• Essential Cookies: Required for website functionality (login, cart, preferences)
• Analytics Cookies: Help us understand how visitors use our site (Google Analytics)
• Marketing Cookies: Used for personalized advertising (only with consent)
• Functional Cookies: Remember your preferences and settings

You can control cookies through your browser settings or our cookie consent banner. Blocking essential cookies may affect site functionality.

6. Data Security

We implement industry-standard security measures to protect your data:

• 🔐 SSL/TLS Encryption: All data transmissions are encrypted
• 🛡️ Secure Servers: Protected by firewalls and DDoS mitigation
• 🔑 Password Hashing: Passwords are hashed with strong algorithms
• 🚫 Access Controls: Limited employee access on a need-to-know basis
• 📊 Regular Audits: Security assessments and vulnerability scans
• 💾 Backup Systems: Regular encrypted backups to prevent data loss

7. Data Retention

We retain your personal information only as long as necessary:

• Active Account Data: For the duration of your subscription + 12 months
• Payment Records: 7 years (for tax and legal compliance)
• Support Communications: 24 months after last contact
• Marketing Data: Until you withdraw consent
• Log Files: 90 days

After retention periods expire, your data is securely deleted or anonymized.

8. Your Rights (GDPR & CCPA)

Under applicable data protection laws, you have the following rights:

• ✅ Right to Access: Request a copy of your personal data
• ✏️ Right to Rectification: Correct inaccurate or incomplete data
• 🗑️ Right to Erasure ("Right to be Forgotten"): Request deletion of your data
• 🚫 Right to Restrict Processing: Limit how we use your data
• 📦 Right to Data Portability: Receive your data in a portable format
• ❌ Right to Object: Object to processing for marketing purposes
• 🔔 Right to Withdraw Consent: Withdraw consent at any time
• ⚖️ Right to Lodge a Complaint: With your local data protection authority

To exercise any of these rights, contact us at privacy@strong8ktv.us. We'll respond within 30 days.

9. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately, and we will delete such information.

10. Third-Party Links

Our website may contain links to third-party sites (e.g., WhatsApp, Telegram, payment processors). This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party services you use.

11. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) for EU data subjects, to protect your information during such transfers.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be notified via email or a prominent notice on our website. The "Last Updated" date at the top of this page indicates when the policy was last revised. Continued use of our service after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, contact us:

• Email (Privacy): privacy@strong8ktv.us
• General Support: support@strong8ktv.us
• WhatsApp: +1 (XXX) XXX-XXXX
• Website: strong8ktv.us/contact